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FAQ'sRecreator Hemp Apparel

If you have a question that is not answered below, refer to the Contact page for the proper channel of communication.

How do Recreator garmets fit?

Recreator hemp T-shirts are cut for a classic fit, good for casual settings and active lifestyles. Men’s Hundo tees have an extra 1” of length. The sizing on blended tees and fleece are true to size. Hemp fabrics wear in, not out. They naturally form to fit your body with continued use. 100% hemp fabric wears much like linen, and is lightweight and semi-sheer. Stretch fabrics blended with Lycra have tight compression and less stretch than similar athletic polyester garments. Women’s tops are cut standard to accentuate the natural drape of hemp fabric.

What’s the best way to wash and dry Recreator hemp apparel?

Care Instructions

Wash Cold – helps retain hemp’s natural luster, maintains size and shape, protects prints
Tumble Dry – or line dry, keeps shape and size, minimizes fiber damage
No Bleach – can weaken hemp’s tensile strength, fabrics are PFD or semi-bleached
Iron Ok – be careful around any prints or embroidery, linen setting for 100% hemp

Recreator hemp clothing is lightweight, breathable and naturally odor-resistant. When we wear Recreator gear, we wear it for multiple days, especially the Hundo.

Will it shrink?

All Recreator hemp clothing is pre-washed and pre-shrunk. If it shrinks at all, it should only shrink a little. That said, it’s best to wash cold and tumble low or line dry.

How soon will I get my order?

Some of our products are printed on demand and can take up to 5 business days to get out the door, although most orders leave our warehouse within 3 days. If you haven’t heard anything in five days since your order, drop us a message via the Contact page.

How do you ship in the United States?

We ship with the U.S. Postal Service, which helps to keep our carbon footprint low. Domestically, we offer Priority Mail and Flat Rate for orders weighing over 13 oz. First Class is preferred for shipments under 13 ounces. UPS for wholesale orders. Packages arrive in 2-3 business days in the contiguous U.S. after being shipped. Tracking and shipping confirmation is sent out as package leaves our shipping facility to the email address provided. Insurance included up to $50 free of charge. Shipping costs are calculated at checkout and based upon your shipping address zip code. Tracking and shipping confirmation is sent out via email as package leaves our shipping. Shipping costs not included in the price of product. Postman will leave package if there is no response. Sign up for our Newsletter for Free Shipping and other offers.

How do you ship internationally?

Worldwide, we use USPS Priority Mail International most of the time, USPS First Class Int’l to Canada (under 13 oz.) and UPS Int’l for wholesale orders. Arrives in 7-14 business days for most locations. Shipping costs are calculated at checkout and based upon the shipping address provided. Shipping is not factored into the price of the product. Tracking and shipping confirmation is sent out as package leaves our shipping facility to the email address provided at checkout. Recreator does not cover duties and taxes applied by the destination country. We do our best to keep those low.

Can I expedite my order’s shipping?

Yes, chose Priority over First Class if provided the option. We do not overnight. If near Holidays, expect up to four days for delivery via Priority Mail.

How do I track my order?

Via the tracking # sent to the email provided at checkout once package is shipped.

What do I do if I need to exchange or return my order?

We aim to please and hope that your Recreator order hits the mark on our first attempt, but we’re realistic that this is an online transaction and sometimes items don’t fit as intended. If you’re unhappy with your order, Recreator will do everything to right the ship by exchanging unworn, unwashed, undamaged or defective merchandise within 14 days of original delivery date. Recreator does not cover the cost of you exchanging your good, but we do ship your new order back for free. Contact us for more information. Please pack and label your order via USPS Priority Mail or First Class and address to:

Recreator LLC
1525 N Alvarado St #26687
Los Angeles, CA 90026

Once your returned item is received, exchanges are shipped back within 5 business days. If you are returning an item for a refund, please obtain written confirmation of refund before returning by contacting us at PayPal, debit and credit card refunds can take up to 10 business days to process and appear on your statement. If you feel your card has been wrongly charged, please contact us immediately.

Does Recreator have a warranty on its products?

We take pride in the craftsmanship of our product line. If your item is defective, please contact us immediately for an exchange. If it’s just worn out over time, then that’s Okay. It means you just loved the gear and wore the shit out of it. If a button pops off and your mother isn’t around to sew it back on for you, take it to your local tailor. If you’re looking for customization or repair over the years, drop as a line. We may be amenable. This warranty does not cover damage caused by accident, improper care, negligence, normal wear and tear, or the natural breakdown of materials over extended time and use.

Do you use viscose hemp in your products?

Nope. Never have. Most folks don't know the difference between natural hemp fiber and viscose hemp, which is processed like rayon. Recreator does not use viscose hemp, because it requires toxic chemicals for processing, some of which affect personal and planetary health. Because of this process, it's easy to understand why organic cotton and natural hemp fibers are more sustainable and eco-friendly. As well, viscose textiles lack the critical performance qualities of raw hemp fiber. Read more about the environmental effects of viscose in hemp clothing.

Where else can I pick up Recreator other than your website?

Follow us on Twitter to keep track of the REC Bus and Pop-ups.
We’re usually in California or Colorado.

Look forward to new dealers soon, including:
Six Hundred LA
The Station Denver

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